The surgery is extremely busy at present and we are still experiencing some problems with our telephone system.  Please accept our apologies if your call does get cut off, this is an ongoing fault with the system.  We are still working with NHS Digital to try and resolve this.  Please come into the surgery in person if you are able to and you need to speak to us.

Surgery Opening Hours

PLEASE NOTE - OUR MORNING OPENING TIMES HAVE NOW BEEN CHANGED.  WE ARE OPEN FROM 7.30AM FOUR (4) DAYS A WEEK.  This change in hours is to provide the opportunity for patients to come in for appointments with our Health Care Assistants, for blood pressure checks and health checks at the moment.  We may be looking at extending these hours further in the very near future and offering blood tests early in these appointments too.  Please re-visit the website for our updates on opening times.

Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

Surgery Consulting Hours

Consulting hours are not currently being amended - only health care assistant appointments have now been made available from 7.30am.  Please note the telephones will not be turned over until 8.00am.

Out of Hours/Emergencies

If you or your family need urgent medical care when the surgery is closed, please dial the surgery telephone on 0115 9580415 where your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a health care professional. 

Or if you need help for a health problem urgently, then visit the NHS Urgent Care Centre, Seaton House, off London Road, Nottingham, NG2 4LA (next to the BBC building).  The centre will offer assessment and treatment for health conditions that are urgent but not life threatening such as:

Minor burns and scalds

Minor Head injury with no loss of consciousness

Skin infections and rashes

Suspected broken bones, sprains and strains (X-Ray will be available on site)

Eye Infections and minor eye injuries

No appointment is needed; just drop in between 7am and 9pm, 365 days a year.  

Tel: 111 For Urgent Care (non-life-threatening emergencies)

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

For more information please contact NHS Nottingham North and East Clinical Commissioning Group Patient Advice and Liaison Service on 0800 028 3693 or email: pals.south@nottinghamnortheastccg.nhs.uk

We will be closed on:

Wednesday 25th December (Christmas Day)

Thursday 26th December 2019 (Boxing Day)

and will re-open on

Friday 27th December 2019 (7.30am)

We will be closed on:

Wednesday 1st January 2020 (New Years Day)

and will re-open on Thursday 2nd January 2020 (7.30am)

Unfortunately we are unable to provide dedicated parking spaces for our patients and visitors to the surgery.

Parking is limited as per current parking restrictions in the locality and is therefore the responsibility of the patient to note the parking restrictions. There are also two local authority car parks at the top of Carlton Hill; on Frederick Avenue & Standhill Road, both have an initial 2 hours free parking though it is important you still ensure you place a parking ticket in your car or you may receive a fine.

It is also important that patients do not park in any of the spaces on the car- wash facility adjacent to the surgery as it is private land and your vehicle may be clamped, there will be a removal fee and will be the responsibility of the patient should that occur.

We would also request that patients do not park in the parking spaces directly to the left of the main entrance; this is also private land and all the spaces in that area are allocated to the Midlands Academy of Dance & Drama (MADD) who occupies the building at the rear of our premises. All the parking spaces in this area are clearly marked and have the "MADD" logo written on the parking space itself and are for the use of the students & their staff.