Surgery Opening Hours

Phonelines open from 0800 daily, with the exception of weekends and Bank Holidays

Help us to help you: If you need to speak with us about something other than booking an appointment, such as seeking test results or with a prescription query, we ask that you do not telephone the practice until after 12 midday. 

Extended Hours

This change in hours is to provide the opportunity for patients to come in for appointments with our Health Care Assistants, for blood pressure checks and health checks at the moment. 

Please note that the Reception Desk will not be open during the extended hours. 

Extended Hours

Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

**For weekend appointments, please check with reception whether the clinic is running, as this may not be offered every week due to staff availability.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

WHEN THE SURGERY IS CLOSED  

Should you need urgent medical attention while we are closed, please ring  the surgery number or alternatively please ring 111, this is a free call - 24 hours.  They will advise you on the best option for you.  If you do need to be seen they will advise where this will be.  Please avoid going to the Accident & Emergency Dept if you can

Out of Hours/Emergencies

If you or your family need urgent medical care when the surgery is closed, please dial the surgery telephone on 0115 9580415 where your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a health care professional. 

Or if you need help for a health problem urgently, then visit the NHS Urgent Care Centre, Seaton House, off London Road, Nottingham, NG2 4LA (next to the BBC building).  The centre will offer assessment and treatment for health conditions that are urgent but not life threatening such as:

Minor burns and scalds

Minor Head injury with no loss of consciousness

Skin infections and rashes

Suspected broken bones, sprains and strains (X-Ray will be available on site)

Eye Infections and minor eye injuries

No appointment is needed; just drop in between 7am and 9pm, 365 days a year.  

Tel: 111 For Urgent Care (non-life-threatening emergencies)

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

For more information please contact NHS Nottingham North and East Clinical Commissioning Group Patient Advice and Liaison Service on 0800 028 3693 or email: pals.south@nottinghamnortheastccg.nhs.uk

Bank Holiday Closures 2022

Monday 3rd January - New Years Day

Friday 8th April - Good Friday

Monday 11th April - Easter

Monday 2nd May - May Day

Thursday 2nd June & Friday 3rd June - Queens Bank holiday

Monday 29th August - August Bank Holiday

Monday 26th December - Boxing Day

Tuesday 27th December - Xmas Day in Lieu

2023

Unfortunately we are unable to provide dedicated parking spaces for our patients and visitors to the surgery.

Parking is limited as per current parking restrictions in the locality and is therefore the responsibility of the patient to note the parking restrictions. There are also two local authority car parks at the top of Carlton Hill; on Frederick Avenue & Standhill Road, both have an initial 2 hours free parking though it is important you still ensure you place a parking ticket in your car or you may receive a fine.

It is also important that patients do not park in any of the spaces on the car- wash facility adjacent to the surgery as it is private land and your vehicle may be clamped, there will be a removal fee and will be the responsibility of the patient should that occur.

We would also request that patients do not park in the parking spaces directly to the left of the main entrance; this is also private land and all the spaces in that area are allocated to the Midlands Academy of Dance & Drama (MADD) who occupies the building at the rear of our premises. All the parking spaces in this area are clearly marked and have the "MADD" logo written on the parking space itself and are for the use of the students & their staff.