SERVICE UPDATE
Peacock Surgery is continuing to experience high levels of sickness and staff absence. We are working hard to try to maintain services. We respectfully ask for your understanding at this difficult time.
FACE COVERINGS/MASKS: If you have an appointment with us or need to attend Peacock Surgery, we ask that you understand it is important that you wear a face covering at all times, when in the surgery, despite this ruling now being relaxed.
Our team will continue to wear face masks and other PPE as required, to protect our patients and our colleagues and prevent possible infections.
This is for your safety and the safety of other patients and colleagues so
CQC Inspection - Pre Inspection Information Gathering
Peacock Surgery will be having an announced CQC inspection on 24th May.
In order to provide the inspection team with additional information, patients are encouraged to submit feedback via this link - Give Feedback on Care
COVID PASS and Free From Infection letters
Since travel routes have been opened up, we are being asked to provide COVID passes or 'free from infection' letters. Some employers have also been asking for these.
We will not be providing these for individuals or for their employers
To request an NHS COVID Pass letter, you can:
- Visit the NHS website or go to the GOV.UK guidance
- call 119 if you do not have access to a smartphone, computer or tablet
- If you’re overseas, call +44 151 905 0119 to access the NHS COVID Pass service. You’ll be charged according to your carrier’s rates
Do not call if you're travelling in more than 4 weeks' time.
Children between the ages of 5 and 11 can now obtain an NHS COVID Pass letter for international travel.
This is obtained by the person with legal responsibility of the child requesting the letter either online at nhs.uk or by calling the 119 service.
Once requested, the letter will be posted to the address on the child's NHS records. For further information visit GOV.UK guidance pages.
Get the App!
You can get a digital NHS COVID Pass to download and print using the NHS App or online NHS COVID Pass service if you prefer. You cannot get audio, big print or Braille with a digital NHS COVID Pass.
Covid-19 vaccination exemptions
You can only get a medical exemption for having a COVID 19 vaccination if you have been assessed by an authorised medical practitioner - Hospital Consultant, Specialist or GP - as being clinically unsuitable to receive a COVID vaccine permanently.
You need to have a permanent medical condition which would make is unsafe for you to have any of the UK approved COVID vaccines.
Medical exemptions for the covid-19 vaccination are only available for a small number of patients.
The possible reasons for exemptions are limited. Examples that might be reasons for a medical exemptions are;
- People receiving end of life care where vaccination is not in the persons best interests.
- People with learning disabilities, autism or a combination of impairments which mean that vaccination and testing result in distress and who cannot be vaccinated through reasonable adjustments such as an accessible environment.
- A person with severe allergies to ALL currently available vaccines.
- Those who have an adverse reaction to the first dose (for example, myocarditis)
- Anticoagulation and clotting disorders would only be viewed as a need for exemption in exceptional circumstances.
The clinical decision on your medical exemption is final.
You can’t appeal the decision.
Please note:
- If you make a personal choice to decline the vaccine for yourself or your child, this does not constitute an exemption.
- The NHS COVID Pass Exemption cannot be used outside of the UK/for foreign travel
How to apply for your NHS COVID exemption
Phone the NHS COVID Pass service on 119 to ask for an NHS COVID Pass medical exemptions application form.
You can also call to find out more information about COVID Pass medical exemptions.
The call handler at the NHS COVID Pass service will ask you some questions. You will need to give:
- your name
- your date of birth
- your NHS number (if you know it)
- the name of your Hospital Consultant, Specialist or GP
If you’re eligible to apply, you’ll get an application form by post.
You should not ask your GP for an application form. If you do go to your GP before you get your application form, you’ll be asked to call the NHS COVID pass service on 119.
Return your application form to the Hospital Consultant, Specialist or GP [or other relevant clinician] stated on the form. Your application will be clinically reviewed. Your clinician may ask to speak with you if needed, but you won’t need to book this when you submit your application.
You’ll automatically get the results of your application by post 2 to 3 weeks after applying. You don’t need to contact your GP or the clinician reviewing your exemption unless they ask you to contact them.
Primary Integrated Community Services
Since 1st August 2019, Peacock Surgery has been part of Primary Integrated Community Services Ltd. We are very excited at being part of a larger organisation which forms part of our sustainability strategy and enhances the provision of quality healthcare to the patients of Carlton.
COVID/Coronavirus Information
For any COVID related queries, please call 119 in the first instance
For up to date guidance on COVID, please visit GOV.UK Coronavirus
To help stop the spread of Covid-19 (Coronavirus) we are maintaining the following safeguards;
You must telephone the practice in the first instance. NHS 119 can offer support and advice regarding COVID-19.
PLEASE REMEMBER:
We are open and continue to see patients
If you are asked to come in to the surgery, you must wear a face mask or face covering, worn before entering the premises.
Booking of appointments online has been suspended.
Where possible appointments will be telephone calls with a clinician and if necessary a face to face appointment will be made by the clinician during the phone call
Do not come to the surgery unless you are advised to do so
HELP US TO HELP YOU:
ORDER YOUR PRESCRIPTIONS ONLINE: via our online service OR you can order them via the NHSapp. For further information please CLICK HERE
DROP OFF YOUR PRESCRIPTION REQUEST OUTSIDE: we have a post box outside the reception waiting area
- Please consider SELF CARE for common minor illnesses before contacting the surgery. You can also check your signs and symptoms at 111.nhs.uk
GDPR (General Data Practice Regulations)
GDPR Data Protection and Confidentiality Policy
The Peacock Surgery Team take pride in offering the highest standard of patient-centred health care with the emphasis on an more holistic approach and a strong focus on enabling our patients to manager their own health in a more productive, beneficial way.
We run many clinics for chronic disease care supported by two nurse Specialists focusing on Diabetes & COPD. We also offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups, NHS health check up.
As part of our future strategy for providing additional services closer to home for our patients & the wider community we are now working in partnership with two local providers; Nottingham University Hospital Trust who are providing a consultant led Musculoskeletal service from our new premises with the support of a Physiotherapy team.
http://www.connectphc.co.uk/community-nhs-services/nottingham-community-physiotherapy-service
In addition we are also working in partnership with "Diagnostic Healthcare" to provide non-obstetric ultra sound.
http://www.diagnostichealthcareltd.com/patients-can-be-referred-by-their-GP-to-diagnostic-healthcare-ltd/
Another unique feature is our Diabetic Support Group, which was set up in 2005 by our nurse Diabetic specialist, Ann Needham.
New members are most welcome. Please contact the surgery for further information.
We are committed to providing the best possible service to you and everything you need to know about the practice and our wider work within the community you will find on our web-site. You will find a wealth of health-related information in the menu on the right hand side, please have a look around and do send us some feedback, we value your opinions & suggestions.
Nottinghamshire-Help Yourself Website:
The Notts Help Yourself Website www.nottshelpyourself.org.uk is a searchable database of local information, which can help you find out about a wide range of activities, groups, services and events at the click of a button.
http://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page .
It’s a fantastic tool for you to find the advice, services and support you need in your local area. You will be amazed at what information you can find from tea dances to local kids clubs, men in sheds to knit and natter groups not to mention local health related support groups. You can search by type of service, location or age group.
NEW NNE NHS Health "APP" for Nottingham.
There is also a very useful free "App" available for you to download to your phone/PC/Tablet for local NHS services in the Nottingham area and other useful links, Search: "NHS NNE" on the Apple App Store or via Google Play.
In each case, if you do not already have an account you will need to set one up before you can access any of the products on offer, to assist you, please see links below:
http://store.apple.com/uk?afid=p219%7CMSNUK&cid=AOS-UK-KWM-MS_UK_General
https://play.google.com/store
Nottinghamshire Health Watch
Healthwatch Nottinghamshire is an independent organisation that helps people get the best from their local Health & Social Care Services. Please see link below for further information.
http://www.healthwatchnottinghamshire.co.uk/