Missed Appointments
103 APPOINTMENTS LOST IN SEPTEMBER 2020 DUE TO NON-ATTENDANCE.
This is equal to 3 full days of appointments with 2 GPs.
We would greatly appreciate it if our patients would kindly inform us as quickly as possible if they are unable to attend an appointment as this can be quickly allocated to another patient.
Thank you.
GDPR (General Data Practice Regulations)
GDPR Data Protection and Confidentiality Policy
Peacock Healthcare is under new ownership:
We are pleased to announce that as of 1st August 2019, Peacock Healthcare are now part of Primary Integrated Community Services Ltd. We are very excited at being part of a larger organisation which forms part of our sustainability strategy and enhance the provision of quality healthcare to the patients of Carlton.
To help stop the spread of Covid-19 (Coronavirus) we are in the process of / implemented the following;
- Booking of appointments online has been suspended.
- Where possible appointments will be telephone calls with a clinician and if necessary a face to face appointment will be made by the clinician during the phone call. Do not come to the surgery unless you are advised to do so.
- We will accept repeat medication requests over the phone. (However, if it is unclear of what is being requested or there is any discrepancy with the request being made, you will be asked to bring a written request to the surgery and post in the outside post box)
See below for more information relating to the coronavirus;
Coronavius (Covid-19)
- If you have a continuous cough OR fever (higher than 37.8), you must self isolate for 7 days (this includes children) and self-care
- If you have these symptoms and are WELL, you need to stay at home, DO NOT call NHS111 for or attend the surgery
- If you have these symptoms and are UNWELL, you need to visit NHS111 online for advice.
- NHS111 are no longer testing all patients with symptoms.
DO NOT ATTEND THE SURGERY
The NHS has issued guidance about coronavirus (COVID-19) here https://www.nhs.uk/conditions/coronavirus-covid-19/
WE ARE NOT PROVIDING SELF ISOLATION NOTES - GOOGLE "Self Isolation Note" and you will be taken to the NHS 111 site to produce this for your employer.
WE ARE NOT PRODUCING ANY MEDICAL REPORTS OR PRIVATE HEALTHCARE LETTERS AT THIS MOMENT IN TIME. These are not considered essential services at present and so have been suspended for the time being.
For information on Stay at Home: Guidance for households with possible coronavirus information, is available at:
For Information on Social Distancing for everyone in the UK and Protecting older people and vulnerable adults:
Social Distancing
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The Peacock Healthcare Team take pride in offering the highest standard of patient-centered health care with the emphasis on an more holistic approach and a strong focus on enabling our patients to manager their own health in a more productive, beneficial way.
We run many clinics for chronic disease care supported by two nurse Specialists focusing on Diabetes & COPD. We also offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups, NHS health check up.
As part of our future strategy for providing additional services closer to home for our patients & the wider community we are now working in partnership with two local providers; Nottingham University Hospital Trust who are providing a consultant led Musculoskeletal service from our new premises with the support of a Physiotherapy team.
http://www.connectphc.co.uk/community-nhs-services/nottingham-community-physiotherapy-service
In addition we are also working in partnership with "Diagnostic Healthcare" to provide non-obstetric ultra sound.
http://www.diagnostichealthcareltd.com/patients-can-be-referred-by-their-GP-to-diagnostic-healthcare-ltd/
Another unique feature is our Diabetic Support Group, which was set up in 2005 by our nurse Diabetic specialist, Ann Needham.
New members are most welcome. Please contact the surgery for further information.
We are committed to providing the best possible service to you and everything you need to know about the practice and our wider work within the community you will find on our web-site. You will find a wealth of health-related information in the menu on the right hand side, please have a look around and do send us some feedback, we value your opinions & suggestions.
Nottinghamshire-Help Yourself Website:
The Notts Help Yourself Website www.nottshelpyourself.org.uk is a searchable database of local information, which can help you find out about a wide range of activities, groups, services and events at the click of a button.
http://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page .
It’s a fantastic tool for you to find the advice, services and support you need in your local area. You will be amazed at what information you can find from tea dances to local kids clubs, men in sheds to knit and natter groups not to mention local health related support groups. You can search by type of service, location or age group.

NEW NNE NHS Health "APP" for Nottingham.
There is also a very useful free "App" available for you to download to your phone/PC/Tablet for local NHS services in the Nottingham area and other useful links, Search: "NHS NNE" on the Apple App Store or via Google Play.
In each case, if you do not already have an account you will need to set one up before you can access any of the products on offer, to assist you, please see links below:
http://store.apple.com/uk?afid=p219%7CMSNUK&cid=AOS-UK-KWM-MS_UK_General
https://play.google.com/store
Nottinghamshire Health Watch
Healthwatch Nottinghamshire is an independent organisation that helps people get the best from their local Health & Social Care Services. Please see link below for further information.
http://www.healthwatchnottinghamshire.co.uk/