Noticeboard

Peacock Surgery is continuing to experience high levels of sickness and staff absence. We are working hard to try to maintain services. We respectfully ask for your understanding at this difficult time.

FACE COVERINGS/MASKS: If you have an appointment with us or need to attend Peacock Surgery,  we ask that you understand it is important that you wear a face covering at all times too, when in the surgery, despite this ruling now being relaxed. This is for your safety and the safety of other patients and colleagues in the surgery.

Our team will continue to wear face masks and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

Appointments   

We are currently still experiencing staff shortages through COVID - however, we are now taking more face to face appointment requests.  If you are experiencing any symptoms please do a test before coming to the surgery.   If you are unsure then take a Tel Call and the clinician will advise on the next steps sould they need to see you.       

appointments1

The reception team will endeavour to assist you when you contact the surgery and will make enquiries as to the nature of your problem, this is purely to ensure you receive the correct level of care quickly and to ensure our clinical team provide the appropriate care to meet your needs, this also prevents unnecessary delays and the need to re-book appointments. 

Urgent medical problems will be seen on the same day and may require you to wait until you can be seen by the next available Doctor. In the first instance, please ring from 8.00 am and you will be given an appointment but this may not be with the Doctor of your choice. We have Advanced Nurse Practitioners (ANP) who work alongside our doctors and so you may be offered an appointment with this clinician rather than a doctor.  The ANPs are very experienced and can treat many of the acute problems our patients present with. 

GP appointments are normally for 10 minutes and we would appreciate it if you could try to keep to this timescale and let us know if you are unable to attend as far in advance as possible so we can offer the appointment to another patient. If you need to see the doctor for more than one thing please ask to book a double appointment.  We will endeavour to ensure you are seen at your allocated time however delays do occur on occasion and is very much dependent on the circumstances of the patient before you. The reception team will update you if there are any delays.

GP APPOINTMENT? CAN'T MAKE IT? DON'T NEED IT?  CANCEL IT!

If you  are unable to keep your appointment, please make every effort to cancel it well in advance so that it may be offered to someone else. Non-attendance and cancellations at short notice without a valid reason deprives other patients of essential medical services.  Appointments are often wasted as people do not attend.  These appointments could have been used by other patients.


Clinical Roles

Advanced Clinical Practitioners

  • Practitioners have undertaken extensive study to complete a Masters degree in Advanced Practice
  • Can make comprehensive assessment of symptoms for minor illnesses and long-term conditions
  • Can prescribe medication and make referrals to wider health care services

Practice Nurses

  • preventative medicine
  • chronic disease management
  • diagnostics (spirometry, ECG)
  • immunisations, (baby, adult, travel)
  • dressings
  • women's health
  • NHS heart and health checks
  • prostate implants

Health Care Assistant

  • diagnostic tests (spirometry, ECG)
  • vitamin B12 injections and shingles, pneumovax and flu injections
  • data - BMI, diet, smoking status
  • ear irrigation

B12 Injections 

Our Practice Nurse Team are now showing patients how to self-administer the B12 injection in a face to face appointment in surgery. Full instructions and training will be given to the patient by the Practice nurse at the appointment so that you feel confident that you will be able to continue to administer this yourself in the future, in the comfort of your own home.  The nurse will tell you when you are next due to for the injection. 

Phlebotomist 

  • bloods
  • blood pressure
  • pulses
  • BMI

Clinical Pharmacist

  • medication reviews
  • any health issues to do with medication

General Practitioner

To see more complex health care cases which cannot be dealt with by the staff roles outlined above

When to see your FCP - websites and screens on Vimeo
 

 


 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website