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We are still experiencing some problems with our telephones.  IT are aware.  We are working with external support teams to ensure a speedy resolution. 

Please come into the surgery in person if you are able to and you need to speak to us.

DO YOU HAVE ONLINE ACCESS? You can access your health records, book appointments and request repeat prescriptions if you do.  Bring in 2 forms of ID (1 being photo ID) and we can sign you up for it.



Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.



Our drop in sessions for carer advice may be changing.  The contract for the service has now been awarded to another provider.  Until we can provide you with some firm details if you need any advice or support drop in to the surgery and ask to speak to Leah who is our carers champion.  If we can help with forms filling, direct you to the appropriate social care or just be a listening ear, please contact us.


Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300



Your Health Information: Shared Care

summary care recordThere is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.

Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases.   

As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.

For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.

For further information visit the HSCIC Website

If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery.

Subscribe to the newsletterDownload the opt out form >>>>

Enhanced Data Sharing Module (EDSM)

The EDSM model is similar to the Summary Care Record as outlined above and will make it easier for our patients to have greater control over their own records on a local level. By recording two different sharing consents in the patient record, ‘sharing in’ and ‘sharing out’, the decision to share sits entirely with the patient. ‘Sharing out’ controls the information recorded at Peacock Healthcare. ‘Sharing in’ controls the information that can be viewed by other NHS organisations such as our District Nursing services & Hospitals, at present the information shared will only relate to medication & Allergies. The model works on a patient-by-patient basis, which means that if a patient moves to a different area, they will remain on the EDSM model.

Initially, the functionality was piloted in four areas of the county; North East Lincolnshire, North Lincolnshire, Middlesbrough and Sheffield. Alison Chan, Assistant Programme Manager for NHS Yorkshire and the Humber says I am extremely pleased that EDSM has been successfully piloted and given full roll out approval. EDSM allows patients to give consent for their detailed care record to be shared with NHS organisations and teams, giving people control over who contributes to and views their record. This exciting initiative will enhance the way records are shared and we look forward to our local health communities enabling EDSM and improving patient care

If you would like further information please contact the surgery or if you are attending for an appointment please speak directly with one of the reception team. If you are happy for your record to be shared we would greatly appreciate it if you would complete the consent form before you leave the surgery.

The link below provides further important information in leaflet form about how and why your health records are shared with other healthcare organisations such as our Social Care & Mental Health colleagues.

PLEASE NOTE: The patient information line referred too in the leaflet will not be operational until 6th January 2014

You, and everyone who lives with you, should read this leaflet carefully. It is important that

everyone knows how we share, protect and use information about their health.

You have a choice.

Better information means better care [leaflet]

Sharing your detailed care record [video]

Sharing your GP record leaflet [leaflet]

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website