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Noticeboard

BLOOD TESTS

Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300

PLEASE MAKE SURE THAT YOU HAVE YOUR ICE REQUEST FORM TO TAKE WITH YOU TO YOUR APPOINTMENT OTHERWISE NO BLOODS CAN BE TAKEN

FLU CLINIC BY APPOINTMENT ONLY - NOW BOOKING

ON

SATURDAY 14TH OCTOBER 2017

Children’s Flu clinics:

Monday 23rd October 2017 – evening appointments available with Nurse Ann

Tuesday 24th October 2017 – afternoon appointments available with Nurse Marie

Wednesday 25th October 2017 – morning appointments available with Nurse Karen

CALL TO BOOK AN APPOINTMENT

The way we handle electronic prescriptions for some of our patients is changing from 27th March 2017. Click here for more information and to find out whether these changes will affect you.

*IMPORTANT PATIENT NOTICE*

As a result of the recent temporary closure of a local practice and the subsequent influx of nearly 600 patients registering with us we have taken the decision to temporarily close our list from the 1st September 2016 until 31st August 2017 , which in effect means we will not be registering any new patients during this time, at which point we will review our position. LIST RE-OPENS ON 1ST SEPTEMBER 2017

The only exception will be existing patients who are registered with us and a direct family member wishes to also register and who are living in the same household or within our boundary. For those patients that sit outside this criteria please got to NHS Choices: http://www.nhs.uk/pages/home.aspx where you will be able to find other practices in our locality  of which there are several.

Please accept our apologies for any inconvenience caused and be assured we have taken this decision to allow us to review our current staffing resource and to identify any additional staffing support we may need; this is essentially to ensure we support our staff with the correct levels of resources so we may continue to provide continuity of care to our patients.

How You Can Help Us 

  1. Please let us know of any changes to your name, address or telephone number as soon as possible so that we can update our records
  2. Only call a Doctor ‘out of hours’ if it is urgent and cannot wait until the next day
  3. Please try to arrive on time for your appointment.
  4. Please let us know as soon as possible if you cannot keep an appointment.
  5. Please do not request a home visit if you are able to come to the surgery. If you are too ill to attend surgery, please ring to request a home visit before 11.00 am.
  6. Monday mornings are our busiest period. During this time we would be grateful if you could refrain from telephoning for non–urgent blood tests results  and prescriptions etc.
  7. Please try to leave routine telephone enquiries until after 11.00 am to keep the phone free for more urgent problems. Your co-operation is appreciated.


Violent and abusive patients

The practice operates a zero tolerance policy towards violent and abusive patients, on similar lines to the NHS. Any patient who is violent or aggressive to the Doctors, staff or other persons present on the practice premises will be removed from the list and the police will be called if anyone is threatened or feel intimidated by abusive behaviour.
 

 
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