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Noticeboard

*IMPORTANT PATIENT NOTICES*

CHRISTMAS/NEW YEAR 2017

Christmas Eve Sunday 24th December 2017  - CLOSED

Christmas Day Monday 25th December 2017 - CLOSED

Boxing Day Tuesday 26th December 2017 - CLOSED

RE-OPENS Wednesday 27th December 2017  - 8:00 a.m. - 6:30 p.m.

Thursday 28th December 2017 - 8:00 a.m. - 12:30 p.m.

Friday 29th December 2017 - 8: 00 a.m. - 6:30 p.m.

New Years Day Monday 1st January 2018 - CLOSED

RE-OPENS Tuesday 2nd January 2018 - 8:00 a.m. - 6:30 p.m.

For a list of pharmacies open over the Christmas/New Year Period  please look under  the "Opening Hours" section above.

BLOOD TESTS

Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300

PLEASE MAKE SURE THAT YOU HAVE YOUR ICE REQUEST FORM TO TAKE WITH YOU TO YOUR APPOINTMENT OTHERWISE NO BLOODS CAN BE TAKEN

 

The way we handle electronic prescriptions for some of our patients is changing from 27th March 2017. Click here for more information and to find out whether these changes will affect you.

 

 

 

How You Can Help Us 

  1. Please let us know of any changes to your name, address or telephone number as soon as possible so that we can update our records
  2. Only call a Doctor ‘out of hours’ if it is urgent and cannot wait until the next day
  3. Please try to arrive on time for your appointment.
  4. Please let us know as soon as possible if you cannot keep an appointment.
  5. Please do not request a home visit if you are able to come to the surgery. If you are too ill to attend surgery, please ring to request a home visit before 11.00 am.
  6. Monday mornings are our busiest period. During this time we would be grateful if you could refrain from telephoning for non–urgent blood tests results  and prescriptions etc.
  7. Please try to leave routine telephone enquiries until after 11.00 am to keep the phone free for more urgent problems. Your co-operation is appreciated.


Violent and abusive patients

The practice operates a zero tolerance policy towards violent and abusive patients, on similar lines to the NHS. Any patient who is violent or aggressive to the Doctors, staff or other persons present on the practice premises will be removed from the list and the police will be called if anyone is threatened or feel intimidated by abusive behaviour.
 

 
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