This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

BLOOD TESTS

Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300

PLEASE MAKE SURE THAT YOU HAVE YOUR ICE REQUEST FORM TO TAKE WITH YOU TO YOUR APPOINTMENT OTHERWISE NO BLOODS CAN BE TAKEN

FLU CLINIC BY APPOINTMENT ONLY - NOW BOOKING

ON

SATURDAY 14TH OCTOBER 2017

Children’s Flu clinics:

Monday 23rd October 2017 – evening appointments available with Nurse Ann

Tuesday 24th October 2017 – afternoon appointments available with Nurse Marie

Wednesday 25th October 2017 – morning appointments available with Nurse Karen

CALL TO BOOK AN APPOINTMENT

The way we handle electronic prescriptions for some of our patients is changing from 27th March 2017. Click here for more information and to find out whether these changes will affect you.

*IMPORTANT PATIENT NOTICE*

As a result of the recent temporary closure of a local practice and the subsequent influx of nearly 600 patients registering with us we have taken the decision to temporarily close our list from the 1st September 2016 until 31st August 2017 , which in effect means we will not be registering any new patients during this time, at which point we will review our position. LIST RE-OPENS ON 1ST SEPTEMBER 2017

The only exception will be existing patients who are registered with us and a direct family member wishes to also register and who are living in the same household or within our boundary. For those patients that sit outside this criteria please got to NHS Choices: http://www.nhs.uk/pages/home.aspx where you will be able to find other practices in our locality  of which there are several.

Please accept our apologies for any inconvenience caused and be assured we have taken this decision to allow us to review our current staffing resource and to identify any additional staffing support we may need; this is essentially to ensure we support our staff with the correct levels of resources so we may continue to provide continuity of care to our patients.

PALS (Patient Advice and Liaison Service)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also help the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.


Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve, follow this link.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website