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Noticeboard

*IMPORTANT PATIENT NOTICES*

CHRISTMAS/NEW YEAR 2017

Christmas Eve Sunday 24th December 2017  - CLOSED

Christmas Day Monday 25th December 2017 - CLOSED

Boxing Day Tuesday 26th December 2017 - CLOSED

RE-OPENS Wednesday 27th December 2017  - 8:00 a.m. - 6:30 p.m.

Thursday 28th December 2017 - 8:00 a.m. - 12:30 p.m.

Friday 29th December 2017 - 8: 00 a.m. - 6:30 p.m.

New Years Day Monday 1st January 2018 - CLOSED

RE-OPENS Tuesday 2nd January 2018 - 8:00 a.m. - 6:30 p.m.

For a list of pharmacies open over the Christmas/New Year Period  please look under  the "Opening Hours" section above.

BLOOD TESTS

Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300

PLEASE MAKE SURE THAT YOU HAVE YOUR ICE REQUEST FORM TO TAKE WITH YOU TO YOUR APPOINTMENT OTHERWISE NO BLOODS CAN BE TAKEN

 

The way we handle electronic prescriptions for some of our patients is changing from 27th March 2017. Click here for more information and to find out whether these changes will affect you.

 

 

 

Latest News

The Notts Help Yourself Website www.nottshelpyourself.org.uk  is a searchable database of local information, which can help you find out about a wide range of activities, groups, services and events at the click of a button.

http://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page .

It’s a fantastic tool for you to find the advice, services and support you need in your local area. You will be amazed at what information you can find from tea dances to local kids clubs, men in sheds to knit and natter groups not to mention local health related support groups.  You can search by type of service, location or age group.

 NEW TELEPHONE CALL-QUEUING SYSTEM:

As a result of the technical difficulties we and our patients have experienced with the new phone system since relocating to our new premises we have now invested in an upgrade which should hopefully eliminate the past problems; as part of this upgrade we have also introduced a new call-queuing system which effectively will now place incoming callers into a numbered queue; This is intended to help us improve our call management and also allow patients to make an informed decision during busy periods. There are other features to this service which we will be reviewing over the next 3-6 months; we will update you as to any additions we are planning as part of our service improvement strategy. Once again, we agree grateful for your patience whilst we resolved the technical issues with our telecoms provider. Your feed-back is most welcome.

NEW CCTV INSTALLATION:

New CCTV cameras have now been installed throughout the premises; mainly in the public areas though there will not be any cameras in consulting rooms or any other private areas allocated for patients/public. This is intended to ensure the security & safety of our patients and staff. This also forms part of our on-going service improvement strategy.

We also have a policy in place in regards to the CCTV system in conjunction with the current regulations as per the data protection code of practice for CCTV (Information Commissioners Office) A request can be made and the request forms are held by the the reception team. There is a minimum charge of £10 for data access requests relating to CCTV as per the current guidelines. Please see link below for further information.

https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-request/

Weekly Yoga and Pilates sessions are held here at Peacock Healthcare. Pilates on Wednesdays 5:45 p.m. – 6:45 p.m. with Eve and Yoga on Tuesdays 12:00 p.m. – 1:15 p.m. with Sally. For further details please contact a member of the reception team.

Want to stop smoking?

Get free, friendly and flexible support to stop smoking by contacting NHS Smoke Free Telephone Number: 0800 3897712

We have engaged in a new partnership with "Connect" who will provide a service for Musculoskeletal conditions/ Physiotherapy as a community based service and will be open to our patients and for other GP practices to refer into within the Nottingham area.

We continue to provide Non -Obstetric Ultrasound from Peacock Healthcare in partnership with "Diagnostice Healthcare". This service is also available to other GP practices in the Nottingham area.

NEW NHS HEALTH "APPS" WEB-SITE

http://apps.nhs.uk/

 NEW NNE NHS Health "APP" for Nottingham.

There is also a very useful  free "App" available for you to download to your phone/PC/Tablet for local NHS services in the Nottingham area and other useful links,  Search:  "NHS NNE" on the Apple App Store or via Google Play.

In each case, if you do not already have an account you will need to set one up before you can access any of the products on offer, to assist you, please see links below:

http://store.apple.com/uk?afid=p219%7CMSNUK&cid=AOS-UK-KWM-MS_UK_General

https://play.google.com/store

Nottinghamshire Health Watch

Healthwatch Nottinghamshire is an independent organisation that helps people get the best from their local Health & Social Care Services. Please see link below for further information.

http://www.healthwatchnottinghamshire.co.uk/

81 APPOINTMENTS LOST IN NOVEMBER 2017  DUE TO NON-ATTENDANCE!

We would grately appreciate it if our patients would kindly inform us as quickly as possible if they are unable to attend an appointment as this can be quickly allocated to another patient.

Thank you.

 

 

 

 

 

 

 

 

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