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Noticeboard

*IMPORTANT PATIENT NOTICES*

The surgery is extremely busy at present and we are still experiencing some problems with our telephone system.  Please accept our apologies if your call does get cut off, this is an ongoing fault with the system.  We are still working with NHS Digital to try and resolve this.  Please come into the surgery in person if you are able to and you need to speak to us.

DO YOU HAVE ONLINE ACCESS? You can access your health records, book appointments and request repeat prescriptions if you do.  Bring in 2 forms of ID (1 being photo ID) and we can sign you up for it.

 

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Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

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SUPPORT FOR CARERS AT PEACOCK HEALTHCARE

Our drop in sessions for carer advice may be changing.  The contract for the service has now been awarded to another provider.  Until we can provide you with some firm details if you need any advice or support drop in to the surgery and ask to speak to Leah who is our carers champion.  If we can help with forms filling, direct you to the appropriate social care or just be a listening ear, please contact us.

BLOOD TESTS

Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300

PLEASE MAKE SURE THAT YOU HAVE YOUR ICE REQUEST FORM TO TAKE WITH YOU TO YOUR APPOINTMENT OTHERWISE NO BLOODS CAN BE TAKEN

 

Latest News

Missed Appointments

178 APPOINTMENTS LOST IN OCTOBER 2019 DUE TO NON-ATTENDANCE.

This is equal to 3 full days of appointments with 2 GPs.

We would greatly appreciate it if our patients would kindly inform us as quickly as possible if they are unable to attend an appointment as this can be quickly allocated to another patient.

Thank you.

GDPR (General Data Practice Regulations) 

New Data-protection regulations will be in force from Friday 25th May 2018. For further detail, please see link below:

Peacock Healthcare-GDPR-Patient Privacy Notice

Peacock Heakthcare is under new ownership:

We are pleased to announce that as of 1st August 2019, Peacock Healthcare are now part of Primary Integrated Community Services.  We are very exited at being part of a larger organisation which forms part of our sustainability strategy and will ensure we will continue to provide medical services to our patients in the Carlton area.

Nottinghamshire-Help Yourself Website:

The Notts Help Yourself Website www.nottshelpyourself.org.uk  is a searchable database of local information, which can help you find out about a wide range of activities, groups, services and events at the click of a button.

http://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/home.page .

It’s a fantastic tool for you to find the advice, services and support you need in your local area. You will be amazed at what information you can find from tea dances to local kids clubs, men in sheds to knit and natter groups not to mention local health related support groups.  You can search by type of service, location or age group.

CCTV:

CCTV cameras are installed throughout the premises; mainly in the public areas though there will not be any cameras in consulting rooms or any other private areas allocated for patients/public. This is intended to ensure the security & safety of our patients and staff. This also forms part of our on-going service improvement strategy.

We have a policy in place in regards to the CCTV system in conjunction with the current regulations as per the data protection code of practice for CCTV (Information Commissioners Office) A request can be made and the request forms are held by the the reception team. There is a minimum charge of £10 for data access requests relating to CCTV as per the current guidelines. Please see link below for further information.

https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-reques

Pilates & Yoga Lessons at Peacock Healthcare:

Weekly Yoga and Pilates sessions are held here at Peacock Healthcare. Pilates on Wednesdays 5:45 p.m. – 6:45 p.m. with Eve and Yoga on Tuesdays 12:00 p.m. – 1:15 p.m. with Sally. For further details please contact a member of the reception team.

Want to stop smoking?

Get free, friendly and flexible support to stop smoking by contacting your local smoking service -  Nottingham City : 0800 561 2121 Nottingham County: 0800 246 5343 or call the national Smoke free helpline on: 0300 123 1044.

NEW NNE NHS Health "APP" for Nottingham.

There is also a very useful  free "App" available for you to download to your phone/PC/Tablet for local NHS services in the Nottingham area and other useful links,  Search:  "NHS NNE" on the Apple App Store or via Google Play.

In each case, if you do not already have an account you will need to set one up before you can access any of the products on offer, to assist you, please see links below:

http://store.apple.com/uk?afid=p219%7CMSNUK&cid=AOS-UK-KWM-MS_UK_General

https://play.google.com/store

Nottinghamshire Health Watch

Healthwatch Nottinghamshire is an independent organisation that helps people get the best from their local Health & Social Care Services. Please see link below for further information.

http://www.healthwatchnottinghamshire.co.uk/

 

 

 

 

 

 

 

 

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