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Noticeboard

*IMPORTANT PATIENT NOTICES*

The surgery is extremely busy at present and we are still experiencing some problems with our telephone system.  Please accept our apologies if your call does get cut off, this is an ongoing fault with the system.  We are still working with NHS Digital to try and resolve this.  Please come into the surgery in person if you are able to and you need to speak to us.

DO YOU HAVE ONLINE ACCESS? You can access your health records, book appointments and request repeat prescriptions if you do.  Bring in 2 forms of ID (1 being photo ID) and we can sign you up for it.

 

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Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

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SUPPORT FOR CARERS AT PEACOCK HEALTHCARE

Our drop in sessions for carer advice may be changing.  The contract for the service has now been awarded to another provider.  Until we can provide you with some firm details if you need any advice or support drop in to the surgery and ask to speak to Leah who is our carers champion.  If we can help with forms filling, direct you to the appropriate social care or just be a listening ear, please contact us.

BLOOD TESTS

Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300

PLEASE MAKE SURE THAT YOU HAVE YOUR ICE REQUEST FORM TO TAKE WITH YOU TO YOUR APPOINTMENT OTHERWISE NO BLOODS CAN BE TAKEN

 

New Patients 

We are happy to accept your relatives and friends as our patients if they live in our area. Ask them to bring their medical card to the surgery, proof of address & Previous Doctor’s details. You will then be able to complete a Registration Form.  These forms are quite lengthy so please give yourself about 20 minutes to complete them if you are coming into surgery.  Please also answer each question, even if you write in "not applicable", as this will help to speed up the process when we check the forms. 

We will endeavour to comply with any reasonable preference expressed, but your choice of GP cannot be guaranteed

We will also accept patients out of area, but only if you consent to receiving no home visits.  As you would be out of our catchment area it would not be a timely use of our GP resources and therefore not cost effective.  Whilst your health is our primary objective we also have to consider other factors.   You can register but will be asked to sign a consent form.  No other form of care provided by us would be affected by this.  Just remember though, if you became ill at home you would have to access other primary care providers, eg Urgent care/walk in centres or A&E.

Temporary Residents 

If you need medical attention when away from home, you are entitled to see a Doctor anywhere in the UK. We will be happy to see any friends or relatives staying with you if they need medical attention. 

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